Terms and Conditions
1. Introduction
Welcome to ToolStar, a leading Bangladeshi platform offering affordable access to premium digital tools and services for education, productivity, creativity, and entertainment. By using our website and services, you agree to comply with the terms and conditions outlined below. Please read them carefully before accessing or using ToolStar.
2. Definitions
“User” refers to any individual or entity utilizing ToolStar’s services.
“Service” refers to the digital products and subscriptions provided by ToolStar.
“Subscription” refers to any package offering access to digital tools and accounts available for purchase.
“Platform” refers to the ToolStar website and its associated services.
3. Account Registration
To access our services, users must provide accurate and complete information, including their First Name, Last Name, Username, Email Address, and Password. Users are solely responsible for maintaining the confidentiality of their account information. No email or phone number verification is required during registration.
4. Payment Methods
ToolStar accepts payments through bKash, Nagad, Rocket, Upay, Bank transfers, Credit Cards, and most major Bangladeshi payment methods. Prices are clearly displayed for each service, and ToolStar reserves the right to adjust pricing without prior notice.
5. Refund Policy
Refund requests must be submitted within 7 days of purchase. Refunds may be granted for technical issues that prevent access to services. Refunds will not be issued for wrong purchases, misuse of accounts, or bonus accounts. Refund processing may take up to 14 business days, and users must provide their Order ID, purchase date, and mobile number when submitting a request.
6. User Responsibilities
Users agree not to resell accounts, share login credentials, or misuse ToolStar services in any way.
Violations of these responsibilities may result in account termination without refund.
7. Service Limitations and Responsibilities
ToolStar is committed to delivering reliable services with 99.9% uptime. However, we are not responsible for account issues resulting from user misuse or third-party service disruptions. ToolStar will address account issues within 24 hours of notification.
8. Intellectual Property
All content, branding, and materials on the ToolStar website are the property of ToolStar. Users may not reproduce, distribute, or utilize these materials without prior written permission.
9. Privacy and Data Security
ToolStar employs secure data storage and encryption to protect user information. For detailed policies on how user data is collected and used, please refer to our Privacy Policy.
10. Changes to Terms and Services
ToolStar reserves the right to modify its Terms and Conditions or services at any time. Users will be notified of significant changes via email or website announcements.
11. Termination of Services
ToolStar may terminate or restrict user access to services for non-payment, violation of terms, or any activity deemed harmful to ToolStar or its users.
12. Third-Party Platforms
ToolStar provides access to third-party services such as Netflix, Coursera, and others. However, we are not liable for any changes, disruptions, or issues arising from these platforms.
13. Limitation of Liability
ToolStar is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use its services. Users accept full responsibility for their use of third-party services accessed via ToolStar.
14. Indemnification
Users agree to indemnify and hold ToolStar harmless from any claims, damages, or losses arising from misuse of the platform or violation of these Terms and Conditions.
15. Governing Law
These Terms and Conditions are governed by the laws of Bangladesh. Any disputes shall be resolved under the jurisdiction of Bangladeshi courts.
16. Dispute Resolution
For any disputes or concerns, users are required to first contact ToolStar support for resolution. Further action may be pursued at ToolStar’s discretion.
17. Contact Information
If you have any questions or concerns about these Terms and Conditions, you may contact us via the following channels:
Email: support@toolstarbd.com
WhatsApp & Phone: +880 17444-56251
By accessing or using ToolStar’s services, you agree to be bound by these Terms and Conditions. Thank you for choosing ToolStar!
